SA Energy Relief Programme – From 5 May 2025, the South African government is rolling out a new R750 monthly energy relief grant to help struggling households manage their rising electricity and utility bills. This initiative, a part of the broader National Energy Support Programme, aims to cushion the financial burden of load-shedding, inflation, and rising tariffs. Eligible South Africans are encouraged to apply as soon as possible to secure their monthly assistance.
What is the R750 Energy Relief Programme?
The R750 energy relief grant is a monthly subsidy provided to qualifying households to help cover electricity and utility costs. This intervention is a response to the rising cost of living and continued energy instability in the country. It is targeted at low- to middle-income households, especially those most affected by load-shedding and unemployment.
Key Objectives:
- Offer direct financial relief of R750 per month toward energy costs.
- Ensure continuous access to electricity for vulnerable households.
- Promote energy-saving awareness among beneficiaries.
Eligibility Criteria and Who Can Apply
To ensure the support reaches those who need it most, strict eligibility rules have been put in place:
You qualify if you:
- Are a South African citizen or permanent resident.
- Are over the age of 18.
- Earn less than R3,500 per month (total household income).
- Are not currently receiving other government utility subsidies.
- Have a valid municipal account or prepaid electricity meter number.
- Are not receiving more than one social grant per household (excluding the Child Support Grant).
Important: Only one application per household will be approved.
Application Process andsassa app How to Apply
Applications for the R750 Energy Relief can be submitted online or in person from 5 May 2025. The process has been simplified to reduce long queues and processing delays.
How to Apply:
- Visit the official DSD Energy Relief Portal at www.energyrelief.gov.za.
- Alternatively, go to your nearest SASSA or municipal office with your ID and utility bill.
- Submit your proof of income (or affidavit if unemployed).
- Upload or submit your municipal account number or prepaid meter details.
You will receive a confirmation SMS within 7–10 working days after submitting your application.
Documents Required:
- South African ID or smart card.
- Proof of residence (not older than 3 months).
- Utility bill or prepaid meter token slips.
- Bank statement (last 3 months) or affidavit.
Benefit Details and Monthly Payment Schedule
Once approved, beneficiaries will receive R750 directly into their bank accounts or via a voucher system for prepaid meter top-ups.
Here is a breakdown of the 2025 monthly payment schedule:
| Month | Application Window | Payment Date | Amount |
|---|---|---|---|
| May 2025 | 5 May – 15 May | 25 May 2025 | R750 |
| June 2025 | 1 June – 10 June | 20 June 2025 | R750 |
| July 2025 | 1 July – 10 July | 20 July 2025 | R750 |
| August 2025 | 1 August – 10 August | 20 August 2025 | R750 |
| September 2025 | 1 Sept – 10 Sept | 20 September 2025 | R750 |
| October 2025 | 1 Oct – 10 Oct | 20 October 2025 | R750 |
| November 2025 | 1 Nov – 10 Nov | 20 November 2025 | R750 |
| December 2025 | 1 Dec – 10 Dec | 15 December 2025 | R750 |
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Frequently Asked Questions (FAQs)
Q1: Can I apply if I am unemployed but don’t receive a grant?
Yes, as long as your household income is below R3,500 and you meet the other criteria.
Q2: Will this grant affect my existing SASSA benefits?
No, but you cannot receive more than one utility-related government grant at the same time.
Q3: Can tenants apply or only homeowners?
Tenants can apply as long as they provide proof of utility costs (e.g., meter slip, rental agreement).
Q4: Is this a permanent benefit?
This is currently a 12-month relief programme, but may be extended based on national budget reviews.
Q5: What if I don’t have a bank account?
You can opt for a prepaid electricity voucher delivered via SMS for redemption at selected vendors.
Q6: How do I check the status of my application?
Visit www.energyrelief.gov.za/status and enter your ID number and application reference.
Contact Details for Departmental Assistance
If you need help with your application or have any queries, reach out to the relevant departments below:
| Department/Office | Contact Number | Email/Website |
|---|---|---|
| DSD National Helpline | 0800 601 011 | [email protected] |
| SASSA Energy Unit | 0860 60 10 11 | www.sassa.gov.za |
| Local Municipal Offices | Visit in-person | Check www.energyrelief.gov.za/municipal |
| Prepaid Voucher Helpline | 0861 00 77 88 | [email protected] |
Important Notes Before You Apply
Tips to Ensure Approval:
- Double-check all documents before uploading or submission.
- Avoid duplicate applications — it may lead to disqualification.
- Keep your contact number active — SMS updates will be sent there.
Who Cannot Apply:
- Households already receiving Free Basic Electricity (FBE).
- Households with more than one income earner exceeding R3,500.
- Residents outside South Africa.
How the R750 Relief Impacts Communities
Thousands of South Africans are already preparing to apply, especially in rural and township areas where electricity costs have increased significantly. This initiative not only lightens financial pressure but also prevents disconnection and provides much-needed breathing space to those living on the edge.
The new R750 monthly energy relief launching on 5 May is a major step toward financial relief for South Africans struggling with the cost of electricity and utilities. It is free to apply, simple to access, and offers real support in a time of national energy stress. If you qualify, don’t delay—apply today and ensure your household doesn’t stay in the dark.
