Sassa rolls out biometric ID checks for social grant recipients

SASSA Biometric ID – The South African Social Security Agency (SASSA) has officially introduced a nationwide biometric identification system for all social grant recipients. This latest rollout aims to eliminate fraud, ensure faster identity verification, and streamline monthly grant payments. As of May 2025, this new system will become a mandatory part of receiving grants like Old Age, Disability, and the newly launched UBIG grant.

This article breaks down everything beneficiaries need to know, including how the system works, deadlines, documents required, and contact information for assistance.

Why Is SASSA Biometric ID Checks in 2025?

The move towards biometric verification is part of the government’s broader effort to modernize its grant disbursement system and minimize fraud. Recent reports highlighted how fraudulent claims cost SASSA millions annually. With the rollout of Universal Basic Income Grant (UBIG) and ongoing support for SRD grant beneficiaries, the agency is under pressure to verify all recipients.

Key reasons for this move:

  • Reduce identity fraud and duplication
  • Speed up verification for grant approvals
  • Protect funds from being misused
  • Ensure rightful recipients get paid on time

How the Biometric Verification Process Works

The biometric system will use fingerprint scans, facial recognition, and in some areas, voice verification. SASSA has begun rolling out biometric kits across its regional offices, Postbank branches, and mobile units in rural areas.

What beneficiaries need to do:

  • Visit the nearest SASSA office or mobile unit before the deadline.
  • Present your valid South African ID document or smart card.
  • Submit to fingerprint and facial scan on the spot.
  • Await confirmation of your biometric profile.

Documents required for verification:

  • Original South African ID (not a copy)
  • Proof of address (not older than 3 months)
  • SASSA card or proof of grant approval

Biometric Rollout Schedule by Province

Province Start Date Deadline Key Locations Mobile Units Available?
Gauteng May 10, 2025 June 30, 2025 Johannesburg, Pretoria Yes
KwaZulu-Natal May 15, 2025 July 10, 2025 Durban, Pietermaritzburg Yes
Western Cape May 18, 2025 July 15, 2025 Cape Town, Stellenbosch Yes
Eastern Cape May 20, 2025 July 25, 2025 Gqeberha, Mthatha Yes
Limpopo May 22, 2025 July 30, 2025 Polokwane, Tzaneen Yes
Mpumalanga May 25, 2025 August 5, 2025 Mbombela, Ermelo Yes
North West May 28, 2025 August 10, 2025 Mahikeng, Rustenburg Yes
Free State June 1, 2025 August 15, 2025 Bloemfontein, Welkom Yes
Northern Cape June 5, 2025 August 20, 2025 Kimberley, Upington Yes

Benefits of Biometric ID Checks for Grant Beneficiaries

  • Secure monthly payments
  • No need to reapply repeatedly
  • Faster resolution of disputes
  • Improved trust in the grant system

What Happens If You Don’t Comply?

Failure to complete biometric verification by the provincial deadline may lead to temporary suspension of your grant. SASSA will not process monthly payments until biometric data is captured and verified.

Penalties or issues you may face:

  • Delayed payments
  • Frozen SASSA card
  • Re-application may be required

Key Grants Affected by Biometric Checks

Grant Type Biometric Required? Deadline Notes
Old Age Grant Yes As per region Elderly must be accompanied if mobility is limited
Disability Grant Yes As per region Clinics may assist with mobile verification
Child Support Grant Yes As per region Parent or legal guardian must verify
Foster Care Grant Yes As per region Must bring court-issued documents
Care Dependency Grant Yes As per region Hospital documents may be needed
SRD R350 Grant Yes July 30, 2025 Required for transition to UBIG
UBIG Grant Yes Rolling Mandatory for approval
War Veterans Grant Yes As per region May be assisted by caregivers

Common Questions About SASSA Biometric ID

Q1. Is biometric verification mandatory for all grants?
Yes, SASSA has confirmed that every grant type will require biometric verification.

Q2. What if I live in a rural area and can’t travel?
SASSA mobile units will visit remote villages based on the provincial schedule. Announcements will be made via local radio and municipality offices.

Q3. Will children also be scanned?
No. For Child Support and Foster Grants, only the parent or guardian will undergo biometric checks.

Q4. What if my fingerprints are worn or damaged?
Alternate methods like facial scans or voice verification will be used.

Q5. How long does it take to verify?
The process takes 5–10 minutes at most. Confirmation is usually instant.

Important Contacts and Support Information

Department/Office Contact Number Email/Website
SASSA National Helpline 0800 60 10 11 www.sassa.gov.za
SASSA Gauteng 011 241 8320 www.sassa.gov.za/gauteng
SASSA KZN 031 365 2300 www.sassa.gov.za/kzn
SASSA Western Cape 021 469 0200 www.sassa.gov.za/westerncape
SASSA Eastern Cape 043 707 6335 www.sassa.gov.za/easterncape

If you’re receiving any form of SASSA social grant, act quickly and complete your biometric registration as per the regional deadlines. This will ensure your monthly grant payments continue without interruption and your identity remains protected.